Return Policy

All of our candles are handmade and unique. They might slightly vary in appearance and color. Also crystallization of palm wax is natural and cannot be modified. No additives or sparkles are added. 

If you are not happy with your purchase you have 14-day period to return it in the condition you received it, unused and in its original packaging. Please note that you are responsible for return shipping charges.

Exchanges are permitted for damaged-during-shipping items. Please send us an email to info@laplumecandleco.com with your name, order number, picture of damaged item and packaging. Also indicate if you would like to exchange an item or get a refund.

Refunds will be reimbursed to the original payment method automatically, but might take time to be posted depends on your bank policy.

 

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